ALBURY ANIMAL HOSPITAL
Welcome to AAH seasonal newsletter. Our very own in-house journalist, Nurse Daisy, is hard at work to highlight key changes around the hospital, seasonal wellness and health information for pets, as well as help to keep clients informed of the services and products we have available at the hospital. You will find a list of the newsletters here. If you want to see more or less of anything in the newsletter - please reach out to [email protected]
OCTOBER Spring Newsletter - Download now
JULY Winter Newsletter - Download now
Dr Sally Henry
Veterinarian - Hospital owner and director
Dr Sally has been the practice manager since 2020 and took ownership of the hospital in 2022.
Dr. Sally has a strong vision and passion for positive culture both within our team and for clients. For our team Dr. Sally believes we can change the mould within the industry and provide an equally supportive, challenging and balanced work environment, where the employee feels both valued and engaged. For our clients, Dr Sally is passionate about providing the architecture around great functional protocols and a high standard of care, which will be foundations for our team to deliver excellent care to patients, and compassionate care to clients.
Dr. Sally is also a practicing Vet on our team, and is passionate about internal medicine, dermatology, ultrasound and behavioural medicine.
Dr Sheryl Lim
Veterinarian
Originally from Singapore, Dr. Sheryl brings a wealth of knowledge and compassion to her veterinary work. After graduating with a Bachelor of Science from Massey University, New Zealand, Sheryl went on to graduate with a Doctor of Veterinary Medicine from the University of Melbourne in 2018. She then worked in busy small animal practices across Echuca, Moama and Euroa. Further demonstrating her commitment to excellence, Sheryl eventually completed her Membership examinations in Small Animal Surgery with the Australian and New Zealand College of Veterinary Scientists in 2024, under the mentorship of Dr. Peter Young.
Sheryl's favorite part of being a vet is working alongside pet owners to solve problems and find the best possible outcomes for their beloved companions. Her thoughtful, collaborative approach makes her a trusted partner in every pet's health journey. Sheryl also aspires to be able to give back to the community by increasing the range of surgical services and level of care she can provide.
Outside of the clinic, Sheryl pursues a wide range of interests that include - keeping her collection of tropical indoor plants alive, playing pickleball and netball, reading, perfecting her homemade ramen recipe, and crafting her own moisturisers.
At home, Sheryl and her husband are proudly outnumbered by their three quirky cats: Zoro, the one-eyed adventurer; Shanks, who gets around just fine on 3.5 legs; and Dice, who keeps life interesting with her unpredictable antics.
Dr Suzanne Bjister
Veterinarian
Originally from the Netherlands where I graduated from Utrecht University in 1999. In 2006 I started working in the Albury Wodonga area focussing on small animal medicine.
My focus has always been on finding a good solution for both owner and animal with emphasis on improving the quality of life of the pet while balancing owner expectations and budget. Typically Dutch I am honest and straightforward.
Over the years I have gathered my fair share of left overs from work including a 3 legged Chihuahua, rabbits chicken, cats and now also a Deerhound.
Daisy
Lead Nurse
Born and bred in the Albury Wodonga region, Daisy is a massive dog lover (bonus points for large breeds), and also loves horses and donkeys. Daisy is Cert 4 qualified with a recent certification in Emergency and Critical Care, and has been in the industry since 2014. Daisy loves that no two days are ever the same. She loves the challenges that each day brings, ending the day seeing a clients face light up when they get to take their fur baby home once they have been nursed back to good health.
When not at work, Daisy enjoys the great outdoors and doing activities such as camping with friends, and building a strong bond with her 2 German Shepherds named Sassy and Zeus.
Sarah
Lead Nurse
Sarah is a dedicated veterinary nurse with over a decade of experience in the field, having begun her career in 2011. A proud Albury local, she holds a diploma in veterinary nursing with a specialization in general practice. Sarah has developed significant expertise as an orthopaedic and surgical nurse, making her a vital member of our team.
Her commitment to the profession is exemplified by her passion for mentoring junior team members and aspiring veterinary nurses, fostering their growth and development within the field. Known for her approachable demeanor, Sarah contributes to a positive workplace culture, often lightening the mood with her well-timed humor.
Outside of her professional responsibilities, Sarah values quality time with her family and her two dogs, Alfie and Dave. Her unwavering dedication to animal care and nursing excellence underscores her vital role in our organisation.
Miranda
Vet Nurse
Miranda has been nursing for over 12 years and has a strong love for helping animals of all shapes and sizes and has a love for helping people. After years of nursing, she found a passion in the health and fitness industry and became an online integrative health Practitioner. Finding a beautiful balance between both careers that she loves you will find her managing the Pet Slimmer’s Club at the clinic which brings her great joy in seeing animals and their owners thrive in life. Miranda also has a passion in medical nursing and loves to nurse patients and spoil them to get back to their full health.
Miranda Lives at a small hobby farm out at Jindera with her husband, three horses and two border collies.
Tayla
Trainee Vet Nurse
Taylah holds a Certificate II in Animal Studies (2024) and is currently completing her Certificate IV in Veterinary Nursing as she continues to build her career in the veterinary industry. She is passionate about developing her clinical skills and providing compassionate care to every patient. Taylah finds great fulfilment in the variety each day brings, embracing the challenges and opportunities to learn while building strong connections with every animal that comes through the clinic doors. She also enjoys working collaboratively within the team and supporting pet owners to better understand and care for their pets.
Outside of work and study, Taylah enjoys spending quality time with her husband and children, often baking or playing board games together. She shares her home with her beautiful tabby cat, Rae Mae—named after Rey Skywalker from Star Wars—as well as her two fish, Cruise and Ariel.
Sharni
Vet Nurse
Sharni grew up on a farm in Tabletop surrounded by a variety of animals, and has always felt most at home caring for them. That early connection led her to pursue Veterinary Nursing, and after moving to Melbourne in late 2021, she completed her Certificate IV in Veterinary Nursing in 2024. She returned to the Albury–Wodonga region in 2025, bringing with her a genuine passion for animal care and a commitment to supporting both clients and their beloved pets.
Outside of work, Sharni enjoys spending time at the gym, painting, gardening, the occasional round of golf, and most of all hanging out at home with her many cats.
Taylah
Vet Nurse
Taylah completed her Certificate II in Animal Studies in 2024 and is currently studying towards her Certificate IV in Veterinary Nursing. She loves that every day in the clinic brings new challenges and opportunities to learn, and her favourite part of the job is building strong connections with each animal that comes through the door. Taylah also finds it incredibly rewarding working alongside a supportive team and helping pet owners better understand and care for their pets.
Outside of work and study, Taylah enjoys baking and playing board games with her husband and children. She also has a beautiful tabby cat named Rae Mae, inspired by Rey Skywalker from Star Wars, along with two little fish, Cruise and Ariel.
Melody
Vet Nurse
Mel grew up in her mother's veterinary practice in Melbourne, where her passion for animal care began at an early age. She initially pursued a career in Parks and Wildlife, completing both a Certificate and Diploma in Resource Management, before moving to Albury to undertake a Bachelor of Science in Parks, Recreation and Heritage. It was during this time she developed a strong connection to the region. Returning to Melbourne, Mel followed her passion for clinical animal care, completing her Certificate III in Animal Studies and Certificate IV in Veterinary Nursing. Her diverse background has fostered a particular interest in exotics and wildlife, alongside companion animals.
With over 27 years of experience in the veterinary industry, Mel has worked across a range of clinical settings and has a strong passion for general practice. She spent seven years at the University of Melbourne Veterinary Hospital, where she developed a keen interest in teaching and mentoring veterinary and nursing students. A true believer in the saying, “You learn something new every day,” Mel is a Registered Veterinary Nurse who values ongoing professional development and lifelong learning. Outside of work, she enjoys spending time with her family and her pets—Phoenix, her German Shepherd, and her two cats, Captain Chow and Sailor Blue—as well as pursuing interests in travel, cooking, and photography.
Storm
Vet Nurse
Bio coming soon
Katelyn
Receptionist
Katelyn has been dedicated to animal care since 2021, starting her career as a veterinary receptionist in Geelong before becoming a part of our team in December 2024. Her passion for animal welfare grew through volunteer work at local shelters, where she gained hands on experience and enthusiasm for helping animals.
Outside of the hospital, Katelyn is a proud pet parent of her two cats, Donnie and Sassy, and a guinea pig named Chip. In her free time, she enjoys attending rock concerts, cooking new recipes, and spending time with her fur babies.
Kristin
Receptionist
Kristin was born and raised in Albury and left for the bright lights of Sydney after finishing high school, returning to the region 23 years later. With an extensive background in retail, management, and customer service, she sought greater job fulfilment and moved into the Veterinary Industry in 2004. She has a Certificate ll in Animal Studies.
Kristin enjoys fostering relationships with her clients and their beloved pets, striving to make every visit a pleasant one. She loves that no two days are ever the same and it's never boring.
Outside of work she is an avid music lover, attending many live gigs and concerts, and enjoys puzzles and trivia. She has three beautiful cats at home: Evie and Vedder (who she hand-reared from 10 days old) and Polly, also once a rescue kitten.
Personal service We want to take the time to get to know you and your pet on a more personal level! We believe in continuity, encouraging you to continue to see one of our vets that you feel most comfortable with. We've found that cats and dogs are more relaxed being cared for by the same vet each visit. Knowing you and your pet well makes it easier for us to give you great service!
Minimal waiting times We pride ourselves on being punctual and running on time to the best of our ability, but as we all know, emergencies can happen. If we are running later, we will always communicate any delays and, if necessary, we will get in touch to re-schedule your appointment to prevent unnecessary delays for you.
Sick pet? We will never turn you away. We are a hospital, not a clinic. Although we have booked appointments, we will always see pets based on urgency. Even if we are fully booked, if your pet is sick, we will ask you to bring your pet to the hospital and our nursing team will triage your pet, just like at a human hospital! Every pet seen under our nurse triage is communicated to a veterinarian, and the vet will decide on how best to look after your pet. If your pet is sick, we will rearrange the schedule so we can look after them.
Expertise To be able to deliver exceptional service, we ensure all our team members are highly trained and knowledgeable. You can be assured that when you speak to us, you will receive the latest and correct recommendations. Our team members regularly engage in continuing professional development.
AAH has a vision for our team and workplace culture. AAH management empower team members to be the change we want to see within our industry. Our workplace is a supportive and engaging, space where everyone can come to work, and achieve their goals.
Even if we aren't currently advertising for a new team member, we still want to hear from you!
Please send any expressions of interest for work to:
[email protected] - Attn: Dr. Sally
or placement positions (Veterinary nurse or Veterinary student) to:
[email protected] - Attn: Nurse Sarah
Our hospital offers dedicated feline areas within the layout of the hospital. This means that your cat is going to be more relaxed and comfortable being treated by us, when compared with traditional general practices layouts.
The benefits start from the waiting room. We have a dedicated cat waiting area, which has low stress 'cat parking', and a cat only waiting area. We recognise that smell, sounds and visual triggers are a source of stress for cats. Simply just coming to the vet and being in a carrier can be stressful! We therefore offer an area that is physically separated from dogs, and we utilise Feliway calming pheromones and visual covers for their cages.
Inside the cat consultation room, we again have Feliway pheromones to promote calmness, but also utilise handling techniques such as examining the cat where they are comfortable in the room, and providing hiding spaces by means of a towel, and using slow movements and soft voices. The reduction in visual and sound stimulus helps us to conduct physical examinations - we can interpret the patient more meaningfully.
Our cat hospital is again a dedicated feline space, and it is another zone that is physically separated from dogs. It's the zen palace of the hospital! When cats need to be hospitalised we have large condos that we set up for them, which include space to move around and we always provide place for them to hide or perch as this is a well recognised behavioural outlet that cats need in their environment. More timid cats will utilise it to hide in, so they feel more secure and more confident cats will perch on top, as cats like to be up high. Understanding feline behaviour helps us to provide the lowest stress environment for them whilst they are in hospital, which means patients are more likely to heal.
Our Vets are knowledgeable on feline specific medicine and regularly upskill their knowledge and skillset for feline specific conditions.
To book an appointment for your cat, please give us a call today.
We understand veterinary care for your pet can be expensive, or come at inconvenient times. We have partnered with VetPay and ZipPay to give you finance options, where you can Buy Now, Pay Later. With finance options we can focus on treating your best mate.
Please let our team know if you would like to utilise BNPL - we have a $35 administration fee, and the minimum spend is $100.
You can visit Zip pay* or vet Pay for further information.
You can also view our Financial Policy for more information on our payment options and policies.
* Zip Pay. Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.
| Monday | 8am-6pm |
| Tuesday | 8am-6pm |
| Wednesday | 8am-6pm |
| Thursday | 8am-6pm |
| Friday | 8am-6pm |
| Saturday | 9am-1pm |
| Sunday | Closed |
AFTER HOURS VETERINARY INFORMATION
Albury Animal Hospital Veterinarians have LIMITED availability for After Hours support.
We have had to make this decision to prioritise and protect the health of our veterinarians, who are already working during the day.
It is important you are aware of our availability:
Weeknights and Saturdays: 6-9pm
Sundays and public holidays 10am-2pm; 6-9pm
Please Note: The fee for our on call vet to attend our hospital after hours, a consultation fee of $435 is payable. After an examination and consultation, all recommended treatment plans will be discussed, including all additional fees.
Out of business hours we have phone triage available through VetChat. They can provide advice and where your pets condition is assessed as an emergency they will escalate this to our vet on call during our available hours, otherwise you will be directed to Lake Rd Vet Clinic in Wagga Wagga.
A bit about VetChat:
To help keep up with demand, give our vets a rest and to ensure our clients have 24/7 access to vet advice, we have partnered with VetChat for all your after-hour pet care needs. VetChat vets are all Australian board certified, with a minimum of 5 year's experience and are passionate about improving pet health outcomes.
When our hospital doors close each day, VetChat will help us support you and your pet by offering primary telephone triage.
After Hours Support Costs:
When you contact VetChat, they will SMS you a link for payment.
VetChat
$39.00 6am - midnight AEST/AEDT
$59.00 midnight - 6am AEST/AEDT
If your pet requires emergency critical care, VetChat will alert our vet on call and we will be in contact shortly.
Alternatively, you can become a VetChat Member with an annual subscription, giving you unlimited VetChat consultations. See their website for details https://www.vetchat.com.au/vetchat-plus
To contact VetChat call (02) 58500805.
